Implementation Forum
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Project Management Approach |
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Project Management Approach
Scope Management
Scope changes should be managed through a formal change management process. When a change is identified a Request for Scope Change should be completed and submitted to the Project Manager. The Project Manager will log and track the change in the Project Scope Change log and then review all requests with the Project Sponsor(s). It will be their responsibility to reject the change, defer the change, inquire for additional information or accept the change and assign an individual(s) to investigate the impact.
The Business Owner and IT Project Owner should also approve all Scope Changes. Changes to the original Project Charter should be documented in the Project Charter Addendum by the Project Manager and approved by the Business Owner and Steering Committee.
Scope changes should be reviewed with the Business Owner on a monthly basis and be reviewed with the Project Team during the Weekly Project Status Review Meetings.
Change Management
Any member of the Project Management Organization or Project Team may identify or propose a Project Issue to the Project Manager. It will then be the responsibility of the Project Manager, and when applicable, the Business Owner and IT Project Owner to validate the issue and determine its severity, risk and impact. It will then be their responsibility to assign an individual(s) to investigate and recommend a solution, and subsequently to assign an individual(s) to resolve. Once accepted as an issue, the Project Manager will be responsible for logging and tracking issues in the Project Issues log. Issues should be reviewed with the Business Owner and IT Project Owner on a weekly basis and will also be reviewed by the Project Team during the Weekly Status Review Meetings. Issues which are not resolved in the normal course may require escalation to the Steering Committee.
Risk Management
It is the responsibility of the Project Manager to identify, analyze and manage the project risks with assistance, where appropriate, by the Business Owner and the IT Project Owner. All project risks will be documented in the Project Risk Management Log. The Project Manager should report immediately to the Business Owner and IT Project Manager, in writing, changes to the status of High Risk (measured by either likelihood or impact) items. These would include conditions where the Mitigation Strategy is not working, an existing Risk has changed to a 'high' Severity, or a new 'high' Severity Risk is identified. Risks will be re-evaluated as part of the Project Review process, or in the event of a change, to the Project Management Organization.
Quality Management
The Project Manager will be responsible for ensuring that the project adheres to process standards, which will ensure high-quality, timely completion, as well as, compliance with Corporate standards, including infrastructure and security. The projects will follow IT Quality Standards, which include the completion of independent Quality Reviews at major project milestones. The results of the reviews will be reported to the Business Owner as they occur.
Communications Management
Status Reviews
The Project Manager will conduct weekly Project Review Meetings with the Project Team. The Project Manager will be responsible for setting the agenda, preparing the items for review, conducting the meeting and documenting the results. During these meetings project schedule and milestones, risk, scope changes, issues and budget will be reviewed. Progress on assigned action items will be reported and unresolved prior items will be highlighted.
Project Reviews
The Project Manager will conduct bi-weekly Review Meetings with the Business Owner. The Project Manager will be responsible for setting the agenda, preparing the items for review, conducting the meeting and documenting the results. During these meetings project schedule and milestones, risks, scope changes, issues and budget will be reviewed. Overall health will be assessed and project continuation will be approved.
Other Communications
The Project Manager will develop a Complete Communications Plan and make that plan available to the Business Owner at Charter signing.
Posted by: Roxanne Fulton.
Purpose: Share content from our prior implementation with anyone else who may benefit from it.
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