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THE APLICOR FORUM: User Community and Special Interest Groups - “Where People, Ideas and Solutions Meet”

Customer Support Process Maps

Customer Support Process Maps
These maps were developed in conjunction with our Aplicor implementation and since they are fairly generic I thought others might use them as a starting point or otherwise get some benefit from them.
Category: Implementation Support
File Type: Visio Customer Support Process Maps
Size: 249KB
 
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Aplicor is a web-based, online, on-demand, hosted, software as a service (SaaS) Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software application. This user forum is an independent member organization designed to help system administrators, designers, developers and everyday business users maximize their technology investment by sharing information, resources and support.

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